18 November 2019
benefits of cloud-based EPOD solutions
At times, it seems the
only predictable thing about business is its unpredictability. Markets shift,
consumer trends emerge out of nowhere and technology continues to digitise how we
work in ways that are increasingly advanced. With all this instability, businesses
need a digital infrastructure that’s flexible, accessible and scalable; all
achievable with cloud technology.
‘The cloud’ is a
virtual space that’s connected to internet in which you can host, store and
protect digital information, rather than having it saved on a single computer.
This means that the information is accessible to any internet-connected device
with the right permissions, from anywhere in the world.
At Touchstar, all of
our mobile computing solutions are software as a service (SAAS) applications based
in the cloud, including PODStar, our Electronic Proof of Delivery (EPOD)
system. Let’s take a close look at the benefits of choosing a cloud-based EPOD
Ultimate remote accessibility and
One of the most
important advantages of the cloud is the fact that an EPOD system and the data
it contains can be accessed from anywhere, providing a user has a device that’s
connected to the internet. In terms of EPOD, every driver in your fleet can access
the information they need – job
information, delivery routes etc - at the touch of a button wherever they are
in the field, either on their own smartphone via a mobile app, or on a fit-for-purpose mobile computer or PDA.
And, of course, it
works the other way too; drivers can submit invoices as soon as a delivery is
made, send vehicle maintenance checks, and even holiday requests, timesheets
and expense data in the field, rather than having to wait until they’re back at
base. The office and the entire EPOD system comes with them on every job, and
fleet managers see delivery progress as its made.
What’s more, as
information is pooled together in a single virtual space, updates filter
through to everyone automatically as soon as they’re logged, which prevents the
out-of-date info that’s such a risk with separate systems and data silos.
However, this doesn’t mean individual users can’t tailor the way they interact
with the system. Each driver or system user can customise the application to
best suit their role and responsibilities, without affecting the common
When it comes to
cloud-based systems, security is a common concern. A great deal of business
information and digital assets are confidential and highly sensitive, so isn’t
it less susceptible to breaches stored on a closed computer network or server
than it would be online?
The answer is no. Like
all of our solutions, PODStar is based on the industry-leading Microsoft Azure cloud platform, in which over a billion dollars a year is
invested in security.
All data is encrypted, protected against cyberattack by over 3,500 cybersecurity
experts and, while Azure is home to many different networks, each one is
segregated and secure. We can pass these world-class security credentials on to
our customers, so you can rest assured that your business information will be
safely stored and backed up.
As Microsoft continue
to improve key features and roll out software security updates, such as reliability
and redundancy, OS backward compatibility and upgrade paths, PODStar is updated
Freedom from physical servers
When your digital
software infrastructure is hosted in the cloud, there’s no need for your
business to have its own physical storage space. You won’t need expensive,
power-hungry servers, the room to house them or to maintain them, it’s all
taken care of for you, off-site.
This also means you’ll
never need to invest in a new server with increased capacity in the event that
your business needs change. Cloud based systems are completely scalable,
flexing or becoming more streamlined to align with your business as it grows
Clouds on the horizon
Adopting a cloud-based
EPOD system can instantly enable a business to act faster, react more quickly
and work more efficiently. With the backup of enterprise-grade cloud
technology, our EPOD customers can get on with delivering superior customer
service to their clients, knowing their digital management solution will always
be there to support them, anytime and from anywhere.
To find out more about
our cloud-based Electronic Proof of Delivery technology, please don’t hesitate
to get in touch.