REMOVALS Sector Software. Resolves disputes & eliminates credit notes ….. & a whole lot more!

Maximise profit margins and optimise operations with Electronic Proof of Delivery (EPOD) software specific to the removals sector. Selecting a Touchstar EPOD system for your company is an important step, that can dynamically influence the future of your business.

PODStar is highly configurable so it matches your required processes and improves efficiencies at the same time. Easy integration with your other information systems ensure real time, end-to-end traceability and optimal control over your supply chain, regardless of your specific area of expertise

Using a smart phone or mobile computer, your van or HGV driver can obtain an electronic signature from your client which confirms receipt of the goods or service delivered.

Whether you have a small or large fleet, PODStar will ensure you optimise your work scheduling, reduce fuel costs and improve customer service levels without adding extra complexity.

Dispute Resolution

PODStar reduces disputes because signing on screen means transactions are inherently easier to trace and prove. PODStar’s real time data which includes photos, date, time and geo-location data eradicates this costly and resource-consuming issue. Photographic evidence is particularly useful in the case of valuable objects and to demonstrate fulfilment of room clearance projects.

Fraud protection

Fraud happens. People take advantage of weak systems to their own advantage. PODStar reduces fraud because, signing on screen means transactions are inherently easier to trace, and potential fraudsters know this. The robustness of PODStar’s real time data with photo(s), date, time and geo-location data further enhances your defences against this costly and resource consuming issue.

Configurable Check Lists

There are a multitude of delivery scenarios for the removals sector ….. Domestic, Overseas, Offices, Homes, Warehouses, Heavy Industrial, Fragile Goods, IT etc. ….. and PODStar can be configured to handle them all.
Vehicle checks and crew check lists already come as standard but additional bespoke configuration is always available, on request.

Digital POD archive

A comprehensive archive of all your POD’s, in one, easily accessible place. This means no more searching and rummaging through stacks of paper when looking for a particular POD. Further, it resolves any issues with lost or missing paper POD’s. Always there, always accessible, always findable; potentially saving you hours of lost and unproductive time.


PODstar’s easy to use drop down menu exceptions system can record a multitude of scenarios such as ‘damage’ and ‘illegal / dangerous items’ to ‘can’t gain access’. This ensures less credit notes, time saved and happier customers as delivery discrepancies will be reported in real time and acted upon immediately by the back office.

Bespoke Instructions

Individual notes can be assigned to each job which can include details such as parking permit information, named contacts, specific instructions for items and rooms, packaging types, required additional protection for floors, stairs, furniture etc.

Customer Survey

At the culmination of the delivery process, clients can be asked to record their level of satisfaction on the hand-held device. Typically services are scored on a simple ‘one to five star’ basis, providing invaluable customer data.

Extra deliveries through efficiencies

PODStar gives you the tools and data to give you the full view of your dispatch and delivery operation. This can enable more deliveries per run and ensure all your runs are effectively optimised to return the best ROI.

Instant invoicing

Prove you left your delivery in a safe place, with drop & go. If there is no-one there to receive it; the POD allows photo, date, time and geo-location as proof that your delivery was made successfully.

Drop & Go disclaimer

Prove you left your delivery in a safe place, with drop & go. If there is no-one there to receive it; the POD allows photo, date, time and geo-location as proof that your delivery was made successfully.

Professional image

Stand above your competitors delivering with the latest cloud based, mobile app technology, that your customers come to expect in today’s digital age.

Delivery windows

Up front optimisation of client delivery windows meaning no unnecessary delays as drivers routing is all pre-planned.


You already take great care to ensure full traceability of client’s assets within your storage facilities. PODStar will seamlessly extend that to the point of delivery and acceptance by your customer, whilst at the same time, creating a complete digital record for your delivery journey. Track crates, boxes, portable wardrobes etc. including ‘types used’, ‘where left’, ‘onsite arrival times’ ‘site departure time’ etc.. This demonstrates optimised customer service and is readily auditable.
Bar code technology can also be incorporated for further automation of traceability. For example, if crates or boxes are barcoded and linked within the system to specific client contents, a hand-held device can be used to scanning items on and off the delivery vehicle.

Download the product brochure

Our product brochure provides a full overview of the PODStar product range, alongside detailed information on features and technical specifications.


Watch The Explainer Video
Find out how PODStar works!
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We would love to discuss your requirements and help you design an EPOD system tailored to your business.

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