How Touchstar optimises client service management

How Touchstar optimises client service management

08 October 2019

When specifying a ‘PODStar’ system our entire team, from sales to business analysts and senior management, are focused on understanding the detail of the client operation. Our goal is to solve the client’s most pressing ‘pain points’ and identify issues that may be preventing companies from optimising their processes. By identifying and implementing the right combination of hardware technology and EPOD software within their existing workflow processes, we help our clients minimise the disruption to their ongoing operations during the implementation phase. But what happens once a system goes ‘live’? How does Touchstar ensure we’re providing optimized IT service management?  Read More >>

Considering electric vehicles for your fleet?

Considering electric vehicles for your fleet?

19 September 2019

According to the latest annual Logistics Report from the Freight Transport Association (FTA), a huge 71.4 percent of van operators intend to use electric vehicles in their fleets this year. If your business is one of them, it’s time to assess the impact of the switch to a partially or completely electric fleet.  Read More >>

How to choose the right EPOD partner

How to choose the right EPOD partner

19 August 2019

EPOD systems are responsive, scalable solutions capable of developing alongside your organisation. To get the most from an investment in this technology, you need an experienced EPOD supplier who can provide support and guidance far beyond your initial purchase. Digital partnerships are paving the way for the logistics industry of tomorrow; 70% of executives surveyed by The Economist Intelligence Unit say companies going it alone (without digital partnerships) will soon be a thing of the past. Make sure your chosen EPOD partner can offer your business the right key credentials and services.  Read More >>

How EPOD supports ‘big-ticket’ last mile delivery

How EPOD supports ‘big-ticket’ last mile delivery

18 July 2019

Global online furniture sales are expected to grow at an average annual rate of 11.9% between 2018 and 2022 thanks to dropping shipping costs and the convenience and prevalence of buying online. This trend towards ‘big-ticket’ online sales means a specific challenge for delivery companies; to provide last mile delivery that safeguards large, high-value items and offers more hands-on customer service.  Read More >>

V J TECHNOLOGY SELECTS PODSTAR EPOD SYSTEM

V J TECHNOLOGY SELECTS PODSTAR EPOD SYSTEM

25 June 2019

V J Technology select EPOD system from Manchester-based TouchStar Technologies V J Technology (VJT) is one of the UK’s leading distributors of fixings, fasteners and building consumables, supplying some of the most renowned names in construction and civil engineering. Read More >>