Festive failures demonstrate need for technology

Festive failures demonstrate need for technology

26 November 2019

Just as Black Friday has cemented its place as an annual festival of shopping for discounted deals, so too have the stories of customer dissatisfaction linked with the delivery of items bought online at peak periods. The thing is, in previous years it may have been a case of deliveries being too slow, a lack of options or even damage occurring during transit. But now the key reason behind shoppers’ discontent is one that wouldn’t have seemed possible a decade ago – that deliveries are arriving too early.  Read More >>

The benefits of cloud-based EPOD solutions

The benefits of cloud-based EPOD solutions

18 November 2019

‘The cloud’ is a virtual space that’s connected to internet in which you can host, store and protect digital information, rather than having it saved on a single computer. This means that the information is accessible to any internet-connected device with the right permissions, from anywhere in the world. At Touchstar, all of our mobile computing solutions are software as a service (SAAS) applications based in the cloud, including PODStar, our Electronic Proof of Delivery (EPOD) system. This blog takes a closer look at the benefits of choosing a cloud-based EPOD solution.  Read More >>

Cutting fleet management admin through automation

Cutting fleet management admin through automation

31 October 2019

As a fleet manager of a logistics company, think of the dozens of admin tasks you do every day. What if there was a way to take those off your to do list, so you could concentrate on what you do best - strategically improving the operational performance of your fleet?  Read More >>

How Touchstar optimises client service management

How Touchstar optimises client service management

08 October 2019

When specifying a ‘PODStar’ system our entire team, from sales to business analysts and senior management, are focused on understanding the detail of the client operation. Our goal is to solve the client’s most pressing ‘pain points’ and identify issues that may be preventing companies from optimising their processes. By identifying and implementing the right combination of hardware technology and EPOD software within their existing workflow processes, we help our clients minimise the disruption to their ongoing operations during the implementation phase. But what happens once a system goes ‘live’? How does Touchstar ensure we’re providing optimized IT service management?  Read More >>

Considering electric vehicles for your fleet?

Considering electric vehicles for your fleet?

19 September 2019

According to the latest annual Logistics Report from the Freight Transport Association (FTA), a huge 71.4 percent of van operators intend to use electric vehicles in their fleets this year. If your business is one of them, it’s time to assess the impact of the switch to a partially or completely electric fleet.  Read More >>