27 October 2020
Electronic proof of delivery for
industrial parts distribution
A vast range of sectors
rely on industrial parts distribution to keep them going. From automotive to
engineering, construction to manufacturing, countless operations depend on the
ability to procure the right industrial parts whenever they need them.
Therefore, speed of
service, efficiency and reliability are top priorities for industrial parts
distributors. These businesses need a mobile digital infrastructure to truly
succeed in these areas, including electronic proof of delivery (EPOD),
automated route planning, real-time delivery visibility and more.
system offers numerous benefits for industrial parts distributors, as we
Rapid dispatch and delivery
To compete in the industrial parts distribution sector, businesses have to fulfil and ship
orders quickly. Fast-moving industries need the right parts at the right time
to keep meeting demand for their own products and services, so whether it’s a
regular shipment of top up stock or an emergency replacement part for a broken
machine, time is always of the essence for distributors. Their customers cannot
afford downtime due to a lack of essential parts.
can aim to achieve the shortest possible time-frame from parts order to delivery
with an EPOD system, such as PODstar. As well as providing the functionality to
capture verifiable, instantly-transmitted proof of delivery via a connected mobile
device, PODstar features automated job scheduling and route
that take the guesswork out of assigning the quickest journeys.
Fleet managers need
only input the deliveries required each day and the system automatically calculates
the most efficient routes for each driver, even learning from historic route
intelligence over time for further route optimisation. Then, when drivers are
on the road, PODstar’s vehicle tracking kicks in, showing teams back at base a live GPS
map with each driver’s location. This enables driver and HQ to work together to
avoid anything that could delay the delivery, such as an accident or traffic
Fast delivery is so crucial
to industrial parts distribution, many businesses offer their customers service
level agreements (SLAs) guaranteeing order fulfilment within a certain window.
However, when a distributor has a different SLA with every customer, keeping on
top of delivery requirements from client to client can become complex and
PODstar takes the
headache out of managing individual SLAs by enabling fleet managers to add
agreed time windows to deliveries for these customers, visible to both drivers
on their mobile device and teams back at base. If the system’s GPS tracking
software senses that the driver is running late for a delivery with an SLA, the
screens each end will flash red and the system will automatically send an email
or text to inform the customer.
Even when there’s no
SLA in place, customers can keep themselves informed through a configurable
customer portal. This allows customers to see job progress and track deliveries
themselves, as well as to place orders and view previous order PODs.
Vehicle loading management
While it’s vital
industrial parts reach their recipients quickly, it’s also crucial they arrive
in one piece. Distributors may have to ship extremely sophisticated and
high-value components, so allowing these to sustain any damage during transit
is simply not an option.
The state in which
industrial parts are delivered has a lot to do with the way they are loaded
into a vehicle, especially when a driver is set to make multiple drops during a
PODstar can help by providing clear visibility on vehicle loading
capacities, set by weight, volume or value, and flagging when there’s danger of
over or under-loading. It’s a useful tool that helps industrial parts
distributors ensure orders arrive in perfect condition.
With the right EPOD solution in place,
distributors of industrial parts can make significant efficiency savings across