20 December 2019
ways PODStar has helped our customers build a data-driven fleet
These days, a business
operating without digital support and data insight is at significant risk of
losing ground to the rest of its market. This is as true in the logistics
sector as any other. A recent report into UK Logistics
that updating existing supply chain technology is set to have the biggest
impact on business in the sector over the next three years.
Our Electronic Proof
of Delivery (EPOD) systems are designed to be a digital backbone for delivery
businesses, automating processes where possible and providing operational
visibility, connectivity and streamlining.
As the year draws to a close,
we’ve been looking back at how the data captured by our Electronic Proof of Delivery (EPOD)
systems is helping our customers’ businesses in real and tangible ways.
Streamlined processes for Anytime
and delivery company, Anytime Express Transport (AET), prides itself on its pledge to always
deliver its huge array of clients’ goods on time. Since installing PODStar, AET
can automate the job planning process to effortlessly create the most efficient
routes for its drivers, then send and update them straight to their connected
mobile devices. The system is fully integrated with AET’s sales order systems,
enabling the team to raise invoices as soon as drivers use their mobile devices
to log a job as complete.
With its focus on
prompt delivery, AET have also made good use of PODStar’s ‘waiting time’
feature since it was added to the system. An alert is sent to the head office
team when a driver exceeds their pre-set anticipated waiting time on a
delivery, enabling them to take active measures to keep things moving.
“We’re delighted that
Touchstar’s professionalism extends beyond the product itself, right through to
the installation and support aspects of the project," says AET Commercial
Director, Nicola Webb.
Safer delivery and time savings for
Our recent partnership
with V J Technology (VJT) has already reaped meaningful rewards for the
distribution company. VJT is one of the country’s leading suppliers of fixings,
fasteners and building consumables, servicing some of the most renowned names
in construction and civil engineering.
Before PODStar, VJT’s
head office was having to make dozens of ETA query calls to drivers in the
field every day, in order to report back to waiting customers. Not only was
this distracting and potentially dangerous while drivers were on the road,
valuable man hours were lost in the process of locating them. Now, the team at
base can see exactly where each driver is at any point in time thanks to GPS
vehicle tracking, and can quickly reroute them with an update to a job schedule
if an obstacle or delay threatens their progress.
What’s more, PODStar
connects seamlessly with VJT’s existing ERP system, allowing them to merge data
sources and achieve a single view of operational performance at a glance. “Mistakes
have been reduced, productivity has been increased and duplication of effort
has been eradicated. Meanwhile, customer satisfaction has grown thanks to the
slicker service, drivers aren’t slowed down by paper processes and managers are
able to make informed decisions thanks to the increased flow of accurate
information,” says Aaron Buss, Transport Manager at VJT.
Enhanced customer service and ease of
compliance for React Transport
distribution specialists, React Transport, supports an impressive roster of national and
international Blue-Chip companies and high street retailers.
React make excellent
use of the PODStar client portal, a user-friendly cloud-based platform that
allows their customers to view jobs and track deliveries from anywhere without
any assistance from React staff.
In addition, the
company’s fleet of over 60 vehicles are kept 100% compliant and roadworthy thanks to automated and
advanced reminders for tax renewals, MOT and servicing, which frees up fleet
managers to focus on other areas, safe in the knowledge that this vital step is
“Our delivery drivers
appreciate the simplicity and user-friendliness of the system and it's helped
ensure that we're legally compliant,” explains React Director, Simon Platts. “Our
customers have expressed their appreciation of the client portal facility.
Overall, we're delighted with the system and, as we continue to expand, we look
forward to a long-term relationship with TouchStar."
Join the logistics business supported
by PODStar systems
As our partnerships
with these businesses continues to flourish, PODStar will continue to adapt and
develop to better suit their unique logistics management needs. If your
business could benefit from the kind of cost savings, operational efficiencies
and improved safety standards these customers have seen, why not get in touch with us to find out more? Our friendly team will be
happy to talk you through what could be possible.