Record sales for PODStar EPOD system

Record sales for PODStar EPOD system

04 December 2018

Touchstar, a developer of intelligent real-time EPOD solutions, and a member of the Touchstar PLC group of companies, has enjoyed a year of major accomplishments within the current financial period. In its 2018 fiscal year, PodStar has exceeded its customer, revenue, company and product goals. Read More >>

Is your business prepared for Winter retail?

Is your business prepared for Winter retail?

16 November 2018

For several years now, the last two months of the year have been synonymous with massive retail spending. Since its importation from the US, the Black Friday / Cyber Monday weekend has well and truly become part of the UK retail calendar, joining forces with Christmas to create six weeks of intense consumer activity. And it’s online that’s come out on top in recent years; in 2017, UK online retail sales hit £1.39 billion on Black Friday, up 11.7% on 2016’s date. With such huge commercial opportunity on offer, any retail company – especially those with an online store – needs to make sure they’re ready to make the most of it.  Read More >>

Three reasons why you should be route planning

Three reasons why you should be route planning

27 September 2018

Getting goods from A to B may seem a simple enough task at first glance. Yet, as any business responsible for logistical operations can attest, there are countless factors that can impact the efficiency and performance of your fleet out in the field. While some of these may be out of your control, other factors can be controlled and mitigated by optimising the route planning processes that keep your fleet moving. Effective route planning not only means the difference between a delivery service that earns repeat business and one that doesn’t; it can benefit your organisation in ways that can add value across the board.  Read More >>

Our ‘Top Ten’ Logistics Blog Sites

Our ‘Top Ten’ Logistics Blog Sites

21 September 2018

We've been active in the logistics sector for almost four decades. We have an intimate knowledge of the sector …… but logistics is ever-evolving, so how does anyone keep pace with the rapid pace of change. Fortunately there are a host of excellent blog and news facilities maintained by leading logistics media organisations. For your benefit we've summarised our 'top ten' favourite blog sites on to a single page.  Read More >>

What do customers expect from deliveries in 2018?

What do customers expect from deliveries in 2018?

06 September 2018

Exceeding customer expectations today is perhaps more challenging than it has ever been. Across every sector and area of service, customers anticipate more from the businesses they use, and ever-increasing competition means they have more options than ever to find it. So, when it comes to deliveries, what do customers really want? And how can your business be sure to provide it?  Read More >>

Best practices to help avoid fleet non-compliance

Best practices to help avoid fleet non-compliance

03 August 2018

If your business has a presence out on the UK’s roads, making sure your drivers and vehicles are compliant with the law is absolutely essential. Government regulations exist to ensure the highest possible standards of safety, not just for your drivers but other road users too. Failing to meet these standards can compromise their wellbeing, as well as resulting in hefty fines, an organisational investigation and even criminal prosecution in some cases.  Read More >>

What does Brexit mean for the logistics industry?

What does Brexit mean for the logistics industry?

26 July 2018

It’s been over two years since the vote on Brexit, yet many still remain divided over the best plan to take UK forward following its scheduled departure from the European Union on March 29, 2019. In the logistics sector, just as among the general public, opinion is split. But one thing for sure is that there will be an enormous effect for logistics players on both sides of the English Channel no matter the final deal. Read More >>

What’s EPOD technology worth to your business?

What’s EPOD technology worth to your business?

05 July 2018

Recent research suggests that it can be difficult to get stakeholders to subscribe to an investment in EPOD, tending to view it as simply another overhead. All too often, budget limitations prevent EPOD implementation, when in reality, it’s capable not only of saving money but actually generating returns.  Read More >>

The importance of real-time notifications

The importance of real-time notifications

05 July 2018

Having an up-to-the-minute view of your remote operational activity has multiple benefits across a number of key areas, and should be an important contributor to an organisation-wide data feed. This article explains how an electronic proof-of-delivery (EPOD) solution can provide this real-time visibility.  Read More >>

How EPOD can increase profit for your business

How EPOD can increase profit for your business

29 May 2018

A growing number of businesses are investing in electronic proof-of-delivery (EPOD) systems to help streamline their operations. These tools do come at a cost but choose the right one and the eventual returns will undoubtedly outweigh your initial spend. As our existing customers will know, an EPOD solution can boost a company’s profitability in various ways. Read More >>

The true value of fleet data

The true value of fleet data

11 May 2018

Data is crucial for most businesses these days, but some types of information are more valuable than others. For fleet managers, vehicle movement data is perhaps the most useful; when utilised properly, it can lead to better decisions, improved safety and some impressive cost reductions.  Read More >>

What does GDPR mean for fleet managers?

What does GDPR mean for fleet managers?

28 March 2018

On May 25 this year, the EU General Data Protection Regulations (GDPR) will come into force, marking the biggest change to UK data protection legislation in two decades. The update will impact businesses and workers across all sectors, including fleet managers. Today, to manage a fleet of vehicles and drivers effectively, you need data, and much of it comes under the ‘personal’ category. And, seeing as GDPR compliance will be a statutory requirement, it’s crucial you understand what actions to take.  Read More >>

How to introduce telematics to your staff

How to introduce telematics to your staff

26 February 2018

Employees will naturally be wary of your plans to watch them more closely, and some may react badly. It’s crucial that you’re careful about how you implement telematics if you’re to avoid causing more harm than good.  Read More >>

EPOD

The true cost of failed deliveries

30 January 2018

It could be argued that, for consumers, the delivery of a product is the most important part of the online shopping experience, but it’s something that so many sellers still haven’t quite mastered. Recent research has shown, in fact, that failed deliveries are costing UK businesses hundreds of millions of pounds each year, with peak purchasing periods like Christmas and Black Friday proving particularly pricey for retailers. Read More >>

Five reasons to invest in GPS tracking

Five reasons to invest in GPS tracking

03 January 2018

Running a logistics operation is no simple task, especially if you’re in charge of a large fleet. One way many fleet managers are making their jobs easier, though, is by investing in GPS tracking. Having greater visibility of staff and vehicle locations can make a real difference to productivity and costs. In this feature, we’ve compiled some of the biggest reasons to invest in GPS tracking for your fleet.  Read More >>

What can you achieve by going paperless?

What can you achieve by going paperless?

13 September 2017

Digital technologies have now infiltrated most industries, and they’re drastically changing the way companies operate. Despite all the benefits on offer and impressive results to show, however, so many still depend on paper daily. Handwritten forms, printed invoices and scribbled signatures might seem like the ‘done’ things, but there is a better way. Going paperless can bring various rewards for logistics and delivery businesses – and not all are obvious.  Read More >>

Telematics and driver engagement:

Telematics and driver engagement:

13 September 2017

Vehicle telematics is a hot topic in the logistics sector at present, and rightly so. This kind of performance data can be a hugely powerful tool in the transport operator’s search for maximum safety and efficiency - use it properly and there are some brilliant rewards to reap.  Read More >>

Hands-free control: Making drivers’ lives easier

Hands-free control: Making drivers’ lives easier

25 July 2017

Today’s delivery drivers have a lot to think about while they’re on their rounds: multiple mobile devices, confusing paperwork, navigation systems and more. It needn’t be the case, however. Technologies like those provided by TouchStar can be used to bring everything together, reducing the risk of human error and boosting overall productivity.  Read More >>

What next in the evolution of delivery services?

What next in the evolution of delivery services?

25 July 2017

Today’s consumers demand a lot from online retailers – especially when it comes to delivery. Not only do shoppers want the best deals, they expect orders to arrive quickly and at times that suit their busy lifestyles. As a result, businesses have been forced to re-evaluate their processes and find new ways to keep customers happy.  Read More >>

What protection is offered by an electronic signature?

What protection is offered by an electronic signature?

01 July 2017

Digital signatures save time and resources but it’s vital to be aware of the laws that govern their use and how to ensure your business obtains the right information when delivering goods. Find out about the electronic signature options available and the protection on offer for your business. Read More >>

Big Data and Fleet Technology

Big Data and Fleet Technology

09 June 2017

Vehicles and new technology are often thought of as having a close relationship. The latest models are usually stocked full of new gadgets, designed to improve safety, offer more entertainment or help with navigation.   But the truth is that vehicle manufacturers have lagged behind the IT industry for some time. The latest advancements in in-car technology are usually improvements that have previously been offered through mobile devices and other forms of tech.    Read More >>

The Future of EPOD

The Future of EPOD

09 June 2017

The logistics industry is one of the fastest moving in the UK. It’s also one of the most influenced by new technology – both directly and indirectly – meaning that there are more options and increased flexibility for logistics businesses and consumers alike.    Read More >>

The Amazon effect: How the world’s biggest e-retail business changed delivery

The Amazon effect: How the world’s biggest e-retail business changed delivery

22 May 2017

A look at the effect that Amazon has had upon delivery services. Its constant attempts to get products to customers faster and more conveniently have set the standard for retailers and couriers worldwide, while providing plenty of inspiration for those looking to compete.  Read More >>

Defect reports: Saving time and boosting productivity

Defect reports: Saving time and boosting productivity

19 May 2017

Our innovative vehicle inspection system is designed to help drivers stay compliant and even improve productivity with minimal fuss, allowing defect reports, to be submitted at any time so problems get fixed quickly and easily.  Read More >>

Ways to help your drivers start using EPOD

Ways to help your drivers start using EPOD

05 May 2017

There’s no doubting that Podstar’s innovative electronic proof-of-delivery (EPOD) system will help your business become more productive and efficient, but only if your team uses it properly. Here are our steps you can take to ensure drivers remain engaged throughout the transition and beyond. Read More >>

Improving the vehicle checklist

Improving the vehicle checklist

20 April 2017

Technology’s impact on the logistics sector has been huge to say the least, but it will only continue to help businesses if it’s always evolving to meet their changing needs. That’s exactly why TouchStar is – and always will be - committed to improving its products. Here is how.  Read More >>

Do you know about the DVSA earned recognition scheme?

Do you know about the DVSA earned recognition scheme?

20 April 2017

Logistics businesses generate huge volumes of data. Now, the DVSA want your information and by so you’ll be part of their earned recognition scheme. Find out more.  Read More >>

Regular vehicle checks you need to be carrying out

Regular vehicle checks you need to be carrying out

13 April 2017

Adequate maintenance of your fleet of vehicles can cut your business’s running costs and streamline spending. By maintaining your vehicles properly – whether they’re HGVs, vans or cars – you stand to make significant savings in the long run. Read More >>

Five ways to improve your delivery service

Five ways to improve your delivery service

14 March 2017

There are some real benefits to providing an excellent delivery service. From sophisticated tracking systems to keeping costs low and acting on feedback – we have rounded up the best ways you can improve what you offer Read More >>

Preventing parcel fail

When delivery goes bad – prevent parcel fails

02 March 2017

Stories of delivery fails are becoming increasingly popular in newspapers and across social media. From parcels ending up on customer’s roofs to those left out in the elements, customers are starting to make their opinions clear by using alternative suppliers. Technology such as our Electronic Proof of Delivery system can help to prevent this.  Read More >>

vehicle inspection

Is your vehicle compliant?

13 February 2017

HGV drivers are required, by law, to undertake a daily walk-around check of their vehicle before they begin their shift and use the vehicle. The comprehensive check needs to be recorded to show it has been carried out and traditionally this has been a time-consuming and paperwork heavy task. However, digital technology developments are now making this task a lot easier.  Read More >>

Simple EPOD system to reduce business complexity

Simple EPOD system to reduce business complexity

10 February 2017

With so many stages and steps; multiple people involved and time pressures throughout, the delivery process has long been seen as complex, but with the use of new technology such as the EPOD system, simplicity is right around the corner.  Read More >>

Confidence Grows in UK Logistics

Confidence Grows in UK Logistics

10 February 2017

A recent report looking at the logistics sector in the UK has shown a slight rise in confidence among businesses. Following four successive reports of a fall in confidence levels, this rise is seen as significant, although the level still remains lower than the highs of 2014 and 2015. Read More >>

The Consequences of Poor Delivery

The Consequences of Poor Delivery

27 January 2017

Figures from the most recent Christmas shopping period show that delivery, and the concerns customers have about poor delivery, played a big part in where people chose to shop.  The JDA and Centiro Christmas Consumer Pulse report 2016 has revealed that almost a quarter of online Christmas shoppers ordered items earlier than planned due to delivery restrictions, and nearly 19% said they chose to shop in-store rather than online due to worries about the reliability of poor delivery.   Read More >>