The Consequences of Poor Delivery

The Consequences of Poor Delivery

27 January 2017

Figures from the most recent Christmas shopping period show that delivery, and the concerns customers have about poor delivery, played a big part in where people chose to shop.  The JDA and Centiro Christmas Consumer Pulse report 2016 has revealed that almost a quarter of online Christmas shoppers ordered items earlier than planned due to delivery restrictions, and nearly 19% said they chose to shop in-store rather than online due to worries about the reliability of poor delivery.   Read More >>